Terms & Conditions

Version 1.0 · Last updated: November 2026

1. General rules

These Terms and Conditions are the agreement between you, the account owner, and the operator of Slots Vader Casino (the “Website”, “we”, “us”). According to the parent brand, the Website is owned and run by a company registered in Cyprus, while the gambling services are provided by a parent company registered on the island of Anjouan, Comoros, and are offered under an eGaming licence issued by the Anjouan authorities.

You need a registered player account before you can play. An account exists for honest dealings between its owner and the Casino and for placing bets or other gambling activity. Every game has its own rules, and the conditions of each bonus and promotion are listed in the promotions section. You must use all services in line with these terms and any restrictions that apply.

The English text is the legally binding version; translations are for information only. If you do not agree with these terms, do not open an account or use the Website, because continued use means you accept them.

2. Creating and managing an account

Register by pressing the registration button and following the on-screen steps, or by any other method we offer. Your account is managed by us, our affiliate or another company you contracted with. Give correct personal details, including name, date of birth, address, phone number and email, and keep them up to date.

By registering you confirm that you understand the risk of losing money; that you are at least 18 and above the legal gambling age where you live; that gambling is not prohibited in your jurisdiction; that you can legally enter into a contract; that you are not banned from gambling; and that no earlier account of yours was deleted for conspiracy, fraud, criminal activity or breaches of these terms or of responsible gaming rules. We may refuse or cancel an account request at our discretion.

Only one account is allowed per person, household or address, email address, IP address or device. Any extra account is a duplicate and can be blocked without notice. If a duplicate is deleted, all bonuses, free spins and winnings obtained with it are cancelled, and deposits made through it can be confiscated.

You may not play from a country where online gambling is illegal. The list is long and covers, among others, Australia, Belgium, Brazil, France, Spain, Turkey, Ukraine, the United Arab Emirates, the United Kingdom and the United States, and many other territories. Check that gambling is lawful where you are before you register.

3. Verification and checks (KYC)

To prevent fraud and add a layer of security, we verify your identity and payment methods. You must complete verification after you request a withdrawal or whenever the risk team asks. Documents must be supplied within 30 calendar days of the request, including requests made by email or phone. If you miss this deadline, winnings are confiscated and the account is permanently closed. Checking normally takes up to three business days after we receive all documents that meet our standards, and may take longer if more is needed. The KYC team works Monday to Friday, 09:00–18:00 (GMT+2); questions go to the finance team by email.

The risk team may also require a call verification. You may reschedule up to three times if something outside your control prevents you, but refusing the call counts as failed verification: winnings are confiscated and the account stays closed. The finance team may postpone a withdrawal for additional checks.

4. Responsible gaming and account settings

Account settings let you block access to the Website for a chosen period. The “Take a break” setting suspends your account for at least 24 hours, you get an automatic confirmation email, and you cannot reactivate the account earlier under any circumstances. During the break you have view-only access and all site functions are disabled. Active withdrawal requests are cancelled and the money returns to your balance, and you can request a new withdrawal when the break is over. The setting can be switched on at any time.

If we have reason to believe that gambling is damaging a person’s life socially, emotionally or financially, we may block access to the account at our sole discretion. Remember that gambling should be entertainment rather than a way to earn money, and avoid chasing losses.

5. Inactive accounts

An account is inactive if it has not been used for more than 12 consecutive months. We may suspend or delete such an account, particularly if we try to contact the owner without a reply or if payment instructions are ignored. If an account is blocked or deleted with a positive balance, contact support to arrange the withdrawal of what remains. We may charge a monthly fee of 5 EUR (or the equivalent) for an inactive account, and any cashback balance on it is cancelled at once.

6. Chargebacks

When a chargeback is requested, we may suspend the account for as long as it takes to handle it. We will email the owner to confirm identity and the payment method used; if there is no answer, two more notices follow, and a processing fee of 50 EUR is deducted from the amount to be refunded for each email sent. If the account is blocked during the process, the owner has not logged in for six consecutive months and has not confirmed identity, payment method and refund details, we may debit the remaining funds in our favour.

7. Deposits

Transactions are carried out through third-party payment providers and financial institutions. Availability, conditions and timing depend on the method, your country and your bank. We may reject a transaction if you do not sufficiently prove your identity, age, location or ability to pay, and we may reject a bet if the name on the paying account does not match the name on your player account without enough proof of ownership. Your funds are held in a bank account separate from the Company’s.

You may deposit with cards, bank accounts or payment systems registered in your own name. You may not let others use your account, move funds between players, or use third-party payments. The balance can change only to debit bets, to start a chargeback you requested, or to pay basic bank fees. A balance may become negative if an approved chargeback is made. If you ask to withdraw money you deposited or received as real money but never used in games, we reject the request to prevent money laundering. We may set minimum and maximum deposit amounts.

8. Withdrawals

Withdrawals normally go through a method available on the Website at the time of the deposit, although we may pay by another route. During verification you may be asked for a colour copy of your passport or driving licence, a copy of the card used (hiding the middle eight digits and the security code), bank account details, a screenshot of the e-wallet used, a recent utility bill and, if necessary, a selfie holding your ID.

After successful verification, requests are processed by the finance team from Monday to Friday, 09:00–18:00 (GMT+2). No more than three withdrawal requests may be open at once. We set payment terms and limits for every method, and they can depend on the method and your account status. In euros, the maximum per transaction and per day ranges from 500 at the lowest levels to 1,000 at the highest, with a monthly maximum between 10,000 and 20,000, and other currencies have their own equivalents. We are not responsible for delays caused by technical reasons beyond our control.

9. Refunds

A refund request is considered only if made within 24 hours of the transaction, or within 30 calendar days if you claim that someone else accessed your account. Once the deposit, including any bonus, has been played, it cannot be refunded. Before a refund is calculated, all bonuses and winnings are deducted. If the deposit was made by card, we may return withdrawals as refunds to that card up to the amount deposited.

An approved deposit refund is returned within seven business days after you request it by email to support@slotsvadercasino.live and the finance team confirms it. We may hold a refund until your identity is established, and if the documents are not supplied within ten days the refund is not carried out. If a card payment is considered too risky for security or legal reasons, we may refund it to the card and inform the relevant authorities.

10. Bonuses

The conditions of each promotion are published in the promotions section and in the bonus terms. In general, only one bonus is allowed per person, family, address, email, IP address, phone number, payment account or device, and only one bonus can be active at a time. Deposit bonuses are not cumulative. A bonus must be activated within 48 hours of crediting and remains valid for five days after activation unless stated otherwise; if wagering is not completed in time, the bonus and its winnings are cancelled. The maximum bet with bonus funds is 5 EUR or the equivalent, including bonus buys.

Deposit bonuses and free spins carry a winnings cap of five times the deposit unless a promotion states otherwise, and no-deposit offers have lower caps. Withdrawing before wagering is complete cancels the bonus and its winnings. Delaying rounds until no wagering remains, leaving table bets open or building in-game value with bonus money to cash out later are not allowed and can lead to cancelled winnings.

11. Anti-money laundering and customer identification

We follow anti-money-laundering and know-your-customer procedures and may ask for additional information at any time. Suspicious activity may be reported to the competent authorities without informing you. The details are summarised in the Legal section.

12. Collusion, cheating, fraud and criminal activity

Collusion, cheating, fraud, bonus abuse, the use of bots or programs that play for you, and the use of third-party software to gain an advantage are forbidden. If we suspect any of these, we may suspend or close the account, cancel winnings and bonuses, withhold payouts and inform the authorities and financial institutions. We are not liable for losses that result from such conduct.

13. Closing an account

You can ask us to close your account by writing to support@slotsvadercasino.live. We may also close an account when these terms are breached, when we suspect prohibited behaviour or for other significant reasons; in that case any balance may be withheld to the extent of claims we have against you. Where a closed account holds a positive balance, support will explain how to claim it.

14. Liability, failures and errors

To the extent the law allows, we are not responsible for losses that arise from IT failures, errors or omissions, third-party software, events outside our control, viruses or hacking attempts, or the breach of these terms by you or others. If a game is interrupted or a bet is placed because of an obvious error, we may void or correct it. You are responsible for any taxes on your winnings. Nothing here excludes liability that cannot lawfully be excluded.

15. Intellectual property and use of the Website

The Website, its software, design and content are protected by copyright and other rights belonging to us or our licensors. You may use them only for personal, non-commercial play. We may change the Website at any time. You must not interfere with it, introduce malicious code or try to gain unauthorised access.

16. Personal data and cookies

We process your personal data as described in the Privacy Notice and use cookies as explained in the Cookie Notice.

17. Complaints and notices

If you want to complain, first contact customer support as soon as reasonably possible and describe the problem. If customer service cannot settle a dispute, send a request to support@slotsvadercasino.live and we will do our best to resolve it promptly. Game results are determined by a random number generator: if the result on your screen differs from the one on the game server, the server result prevails, and our records are the final authority on how you took part and what the outcome was.

We may contact you using any of your contact details. A notice is treated as received immediately after an email is sent or after we speak to you by phone, including leaving a voicemail, or three days after a letter is posted.

18. General provisions

Rights and obligations under these terms may not be transferred by you. Neither party is liable for events beyond its control. A failure to enforce a right is not a waiver, and if a provision is invalid the others stay in force. These terms are the entire agreement, no third party has rights under them, and links to other sites are provided for convenience only.

19. Governing law

These terms are governed by and interpreted under the laws of Cyprus.